Contact TK111 Support
To get faster help, include clear details and screenshots when possible.
1) Before You Contact Support
Many issues are solved with quick checks: review FAQ, update the app (see App Guide), or check promotion rules (see Bonuses).
2) What to Include (So Support Can Help Faster)
Account Info (Non-sensitive)
Username or user ID. Avoid sharing passwords or OTP codes.
Issue Details
What happened, when it happened, and what you expected to happen.
Proof / Screenshots
Screenshot errors, transaction IDs, and device/app version info.
3) Common Categories
Payments
Include transaction ID, time, amount, and method used.
Bonuses
Include promotion name and whether wagering requirements are met.
App / Login
Include device model, OS version, app version, and error message.
4) Responsible Play Support
If you feel stress or loss of control, pause and seek support from trusted people or local professionals. See Responsible Play for safer habits and guidance.
Note: This page is an information hub. If you need direct assistance, use the official support channel available inside the TK111 platform/app.